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Please fill in the form below to open a new ticket.

Help Topic:

Your Information

Please provide your contact details. In case you are an existing RC Logger Customer please provide your Customer Number. You may locate your Customer Number on any of your Sales Invoice issued to you directly by RC Logger. Keep this field empty if you do not have your Customer Number on hand.
Please provide your current email address. We will not use the address for any other purpose but to provide you support via our Service Desk unless you have previously subscribed to our newsletter service.
Please add your country code (e.g.: +852) if applicable.

Please provide your RC Logger Customer Number if available. This will help us to speed-up the process. The customer number is printed on your RC Logger Sales Invoice. Keep this field empty if you do not know your Customer Number.

Ticket Details

Please describe your issue as detailed as possible and let us know which product your a referring to. If possible provide the RC Logger product you are referring to concerning the ticket request. You may upload 4 supporting attachments using the following file types and not exceeding 8 MB. Allowed file types are ".doc, .pdf, .jpg, .jpeg, .gif, .png, .xls, .docx, .xlsx and .txt".
Please select the related product choice concerning your request! If not applicable please select "Other Product".
Where was your RC Logger product purchased from (if applicable)?

Please provide your Online Order Number as received just after your Product was purchased at RCLogger.Com. Keep this field empty if you do not have your Online Order Number on hand or if the product has been purchased elsewhere. The Online Order Number usually has 4 digits.
Please provide a short header summarizing your issue. Maximum 50 characters are allowed.

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